Our coffee beans are whole roasted beans perfect for grinding fresh at home, offering maximum flavor control. Coffee capsules are pre-portioned, ground coffee sealed for convenience and consistency, compatible with capsule brewing machines.

Once opened, store beans in an airtight container away from light and heat. Whole beans stay fresh for 2-3 weeks, while ground coffee is best consumed within 1-2 weeks for optimal flavor.

We offer both single-origin specialty coffees from premium Indonesian regions and carefully crafted blends. Check individual product descriptions for origin details and certifications.

For wholesale or large quantity orders, please reach out through our contact form or email us directly. We offer special pricing for corporate and B2B customers.

Yes! We provide customized corporate gift sets perfect for clients, employees, or events. Contact us for bulk pricing and customization options.

We recommend 1:15 to 1:17 ratio (e.g., 15-17g coffee per 250ml water). Adjust to taste—more coffee for stronger brew, less for milder cup.

It depends on your preference! We offer pour-over kits, French press, and capsule machines. Each method highlights different flavor profiles.

Visit our Coffee Education hub for detailed brewing guides. Generally: use fresh beans, proper water temperature (90-96°C), correct coffee-to-water ratio (1:15-1:17), and brew within 3-4 minutes.

No minimum commitment required. You're free to cancel or modify your subscription at any time.

Absolutely! Log into your account to skip deliveries, change frequency, or pause your subscription with no penalties.

Choose your preferred coffee, frequency (weekly, bi-weekly, or monthly), and quantity. We'll deliver fresh coffee to your door automatically. Manage, pause, or cancel anytime from your account.

Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard.

Yes, we deliver to all major cities and regions across Indonesia through our trusted shipping partners.

Domestic delivery typically takes 2-5 business days depending on your location. We ship from our fulfillment center to ensure freshness.

Yes, we ship to select international destinations. Please note that shipping rates and times may vary depending on your location. International customers are responsible for any customs duties or taxes that may apply.

Absolutely! Once your order is shipped, you’ll receive an email with tracking information. You can use this to follow your coffee’s journey and know exactly when to expect it at your door.

We want you to love your coffee! If you’re not completely satisfied with your purchase, please contact our customer service team within 30 days of receiving your order, and we’ll make it right—whether that’s through a replacement or a refund.